Helping NDIS People
NDIS Approved Telehealth Services
With COVID-19 restricting people’s movements outside their homes, particularly those who are vulnerable or immune-compromised, providers are looking for safer alternatives to face-to-face services. Service delivery via digital platforms, such as teletherapy or telehealth, is now a widely accepted means of receiving therap
Many NDIS therapy sessions can occur as a telehealth appointment without affecting the quality of the treatment provided. There is no change to the way these sessions are funded. The line items and billing are the same as face-to-face appointments and offer the added benefit for some participants in reducing costs, such as travel costs and allowing participants who live remotely to access services more easily.
Connect2Care supports a wide range of funding possibilities, including NDIS funding packages, ensuring care is affordable and accessible.
Our Funding sources include:
NDIS (under Improved Daily Living Category)
We can support clients who are:
- Self-Managed
- Plan Managed
- NDIA Managed
- Medicare
- Private Health Funds
- Self-funded
- Other funding sources
What is Telehealth?
Telehealth is a consultation with a healthcare provider that takes place over the phone or via a digital medium, like a computer, tablet, or smartphone video.
During the peak of COVID-19, telehealth consultations became a common way for GPs, specialists, and allied health practitioners to see patients and clients without the unnecessary risk of infection and travel.
At Connect2Care, our telehealth services use technology to allow our Therapists to provide services to their clients remotely. Telehealth appointments can take place with the use of a phone, tablet, or computer. Our friendly administration staff and Therapists are trained in using telehealth and can guide you easily through the process.
Who Can Benefit from Telehealth?
At Connect2Care, we can provide telehealth appointments for many therapies, including Occupational Therapy, Physiotherapy, Speech Pathology, Psychology, Dietetics, and even Exercise Physiology. Providing these services via telehealth enables people who are living in rural and remote locations, to access services where access to specialist therapeutic support might not be available in their immediate communities.
Telehealth appointments are also suitable for people who have difficulty accessing the community as it allows them to access allied health services from their home.
Other benefits include:
Access to services to those who are in isolation, have school or facility closures, or due to self or household members being unwell
Access to services for those who are immunosuppressed or vulnerable
Access to services for those in rural and remote locations
No travel costs associated with telehealth
Often reduced wait times for clients
Why Choose VIP Elite Coaching Telehealth?
At VIP Elite Coaching, we ensure the quality of our telehealth services are conducted to the same high standards as our face-to-face sessions. Our telehealth equipment is secure, reliable and fit for purpose.
Our Coaching-Therapists are trained to deliver their services via telehealth. We guide our clients to ensure they have the correct setup and are in a suitable environment for their sessions, including ensuring they have adequate privacy, connection quality, and minimal distractions.
We provide IT and administrative support to clients for both the setup of telehealth appointments and troubleshooting if there are technical or connection issues during the session.
Our Coaching-Therapists will always conduct a risk assessment prior to the telehealth appointment to ensure it can take place in a safe and suitable environment.
Our Therapies Provided by Telehealth?
For clients who cannot attend face-to-face appointments, our coaching-therapies can take place via telehealth, providing there are no requirements for in-person examinations or assessments.
Our services include:
Telehealth Occupational Therapy
Telehealth Exercise Physiology
Telehealth Speech Pathology
Telehealth Physiotherapy
Telehealth Psychology
Telehealth Dietetics
Telehealth Social Workers
Telehealth Allied Health Assistants
How to Access Telehealth?
We use an application called Teams to conduct the Telehealth consult and have had incredible responses to therapy provided in this way.
To participate in a telehealth appointment, clients will need access to the following:
A home computer (desktop or laptop), tablet or mobile phone
Working internet
An attached or inbuilt camera on the digital device
Once your telehealth appointment has been arranged, our experienced administration team can walk you through the process and answer any questions you may have prior to the appointment.
You will receive a link to the telehealth appointment prior to the session in order to attend your appointment with the therapist.
Our Mobile Services
As well as telehealth, VIP Elite Coaching offers a mobile service where we travel to our clients. This is helpful for people who prefer in-person appointments but cannot travel to an allied health practice for treatment.
We work with clients, their families, and caregivers to create individualised home coaching-therapy programs.
What can NDIS funds be used for?
This category is specifically designed to improve an NDIS participant’s capacity building, to achieve their goals of living more independently. These include services and therapy that help people improve their day-to-day lives, build skills, increase muscle tone, function and mobility, help with speech, diet and psychological support.
NDIS within the Improved Daily Living category will help finance an initial assessment for clients and ongoing treatments as required. The support each client receives can look quite different, as it will be individualised to their needs.
Connect2Care is a registered NDIS provider, allowing us to support clients whose funds are self-managed, plan managed, or managed by the NDIA.
We support NDIS participants through our range of therapies and services, including Occupational Therapy, Physiotherapy (including hydrotherapy), Exercise Physiology, Dietetics, and Psychology. We support children ranging from newborns to adolescents and adults of all ages.
How to access Connect2Care services with NDIS funding?
If your NDIS plan has approved funding for Improved Daily Living, you may be eligible to access a range of our therapeutic services.
If you have used our services before or spoken with us directly and are aware of our waitlist, pricing, service area and services and you are confident we can accommodate your request, you can fill out a referral directly online at the link below.
If you are unsure of our lead times and would like to enquire, please contact us and our helpful support team will be able to answer any questions you may have.
Our fees?
VIP coaching-therapy rates are in line with the standard NDIS reference rates for each of our specialties.
NDIS Psychologists work?
NDIS Psychologists work to support and guide people and their families, striving for positive change Our NDIS psychology services work with participants and their families to achieve clear strategies and goal-directed interventions based on best practises. As people journey through their lives, there are usually a few bumps along the way. Most of these we can take in our stride, however, there are times when we may need some support to be able to live the best lives that we can. When this happens, it is always useful to reach out and talk to someone so we can get back on track and improve our quality of life.
Refer to Us
If you would like to refer directly to Connect2Care, you can submit your referral directly online.
If you would like to know more about our fees, therapeutic services or service locations, you can contact us directly to speak to one of our helpful staff members.
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